Legal
Privacy Policy
Last updated: January 2025 · The Livewell Media, 27131 Calle Arroyo Suite 1722, San Juan Capistrano, CA 92675
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect information you provide directly to us, including:
• Contact information (name, email address, phone number, company name) when you submit our qualifier form or contact us.
• Business information (revenue, industry, goals) submitted through our qualifier.
• Communications you send us via email or our website.
We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and time spent on pages (via standard analytics tools).
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and qualify potential client relationships.
• Deliver and improve our marketing and creative services.
• Send you relevant updates about our services (you may opt out at any time).
• Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking
Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. You can control cookie settings through your browser. Disabling cookies may limit some site functionality.
We may use third-party analytics tools (such as Google Analytics) that collect anonymous usage data. These providers have their own privacy policies governing how they use that information.
4. Data Retention
We retain your personal data only as long as necessary to provide services or as required by law. Qualifier and contact form submissions are retained for up to 24 months. Upon termination of a client agreement, project files are cleared from our systems within 30 days of delivery as outlined in our Terms & Conditions.
5. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.
To exercise these rights, email us at grow@thelivewellmedia.com.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact us at grow@thelivewellmedia.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of those changes.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
The Livewell Media
27131 Calle Arroyo, Suite 1722
San Juan Capistrano, CA 92675
grow@thelivewellmedia.com
+1 (657) 549-2043